Shipping Policy

Shipping cost is calculated at checkout, and UAE orders over Dhs. 80 ship free. Our business days are Monday to Friday, excluding public holidays. Estimated delivery time in the UAE is 2-4 business days; elsewhere it varies by location.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

Please note:

The courier will make several attempts to deliver the parcel, and it is the customer's responsibility to arrange re-delivery or a collection. Refunds will not be issued for abandoned or rejected packages. Zoud Fragrances is not responsible for any postal delays or customs delays.